Europe 2008: Nice

Nice is nice.

Okay, got that out of my system.

The trip to Nice was uneventful. Our hotel is very comfortable considering the price, and it’s in a great location.

David and I are in Nice for the TeleManagement Forum conference. This is the premier worldwide telecom event, and we are slowly introducing the concept of free and open software to this market. Craig Gallen (OGP) got us involved a couple of years ago, but this is the first time we’ve been able to attend the conference.

One of the dominating management concepts of the TMForum is Next Generation Operational Systems and Software (NGOSS). This defines a large number of interfaces for various management functions to interact. Through Craig’s work OpenNMS includes support for the “quality of service” (QoS) interface, and we’ve completed a proof of concept implementation using it.

It’s also cool to be in a place where I am the customer vs. the vendor.

If any of the three people who read this blog are also here, please drop me a note so we can meet up. I’m here until Thursday afternoon when we head to Paris.

Europe 2008: Geneva

I awoke feeling much better today, but still not 100%. The beauty of the area definitely made things better. If you find yourself in this part of the world consider staying at La Bergerie. Mdm. Chantier speaks French, Italian and English, and her bed and breakfast is in a renovated farm house built in the 1700s. It’s beautiful.


David, Mdm. Chantier and Alex

Alex met us in the morning, and after coffee we headed into Geneva. Swisscom is now in a fancy new building (owned by Dupont) near the airport, and I think it is a much nicer office than the place they used to lease.

We had some meetings about OpenNMS in the morning, and then we met Steve Adams from Linalis for lunch. Linalis is a systems integrator here in Geneva and we are hoping to partner with them to offer OpenNMS solutions.

Lunch was short since Steve had to run to a UNESCO meeting in preparation for LinuxDays coming up later this week. Alex is giving a talk on the tools Swisscom uses, and will include OpenNMS. There is a big push for open source in Switzerland (all of the schools are moving to open source) and so there is also a lot of opportunity here for free and open projects.

I had some free time after lunch, and so I am striving to get caught up. I am disappointed that we won’t meet Berkay Mollamustafaoglu. We were supposed to get together before we head to the airport, but he had a child care issue and had to cancel. Perhaps next time.

Speaking of canceling, I reluctantly canceled our TGV trip across France. There is a train strike on Thursday, so we’re taking a plane to Paris. We are meeting with a large company that did a comparison of 12 projects and has settled on OpenNMS to manage their large network. I’ve never been to Paris so it should be fun.

Europe 2008: Geneva, Andilly, and Menthonnex-en-Bornes

Okay, due to the strike in Bergen, after spending about 24 hours there I had to take an eight hour train ride back across the country to Oslo. I arrived at just before midnight (it was still pretty light outside), got about four hours of sleep and then headed back onto the plane.

I had to change planes in Copenhagen, but since I didn’t leave the airport I can’t say I’ve “been” to Denmark, but I did buy breakfast there which resulted in change in Danish kroners (vs. Norwegian kroners vs. Euros vs. British pounds) which brings me across four currencies since leaving the US.

I arrived in Geneva right on time and met up with David (who came from Holland) and we were met by another Alex, Alex Finger.

Alex was born in Germany, works in Switzerland and lives in France, so he is one of the more culturally aware people I’ve ever met. I always tend to learn things around him (as he is also amazingly smart as well).

He took us into France and asked if we wanted food. He suggested a “festival”, and I wasn’t quite sure what that was. I mean, I understand the normal use of the term, but Newton Circus in Singapore is a food court (there are no elephants even) so I didn’t know.

Well, it turns out that it was a festival in the traditional sense, le petit pays performed by Grandes Médiévales d’Andilly. It was a full fledged Mediaeval festival that would have done Mike Huot proud. It had musicians, costumes, food and sword fighting.

Of course, the French came out on top (well, except for the Battle of Agincourt and struggles in that period).

We ate roasted pig (it was okay, but being from North Carolina I take roasted pork seriously) but the scenery was just amazing.

Even though I’m more exhausted than I can remember, I love my job. As a country boy from North Carolina it was amazing to find myself sitting against to a replica of a catapult on the edge of the French Alps on a beautiful day – all due to a little thing called OpenNMS.

More tomorrow.

2008: Pining for the Fjords

After breakfast we got back in the Volvo and backtracked to Geilo to take a more scenic route to Bergen. The highland route still had meters of snow

… but that disappeared as we got lower.

Did I mention the tunnels?

Norway has hundreds of tunnels. I probably rode through more tunnels this day than the sum of the tunnels I’ve ever been in over my 42 years. And we’re not talking just nice, short straight tunnels. The longest tunnel was 24.5 km long, and one tunnel we went through had a section where it corkscrewed around something like 540 degrees.

I wasn’t sure if it was a road or an amusement park ride.

While the roads we traveled on were wide and rather well maintained, we did see some of the old road tunnels. Sort of reminded me of the entrance to Moria:


“Speak, friend, and enter”

The scenery was simply spectacular. Of course there were the fjords:

and the waterfalls:

We made it to Bergen around 5pm and stopped by Alex’s house where I was able to start some laundry. He then took me into town for sushi.

It was yummy.

The evening was capped off with a ride up the Fløibanen funicular to the top of Fløyen, one of the seven mountains around Bergen. The view was fantastic.

Then it was home for a short sleep before getting up for the 17th of May celebrations.

Europe 2008: Norway

Wow. Okay, sorry for not updating this sooner, but Norway was pretty fantastic and I 1) didn’t have time and 2) had too much to say (imagine that). I traveled to Oslo specifically to meet up with Alexander Hoogerhuis.

Alex has been part of OpenNMS since 2003 (or at least that was the date of his first wishlist purchase). He runs a consulting business out of Bergen, Norway, and uses OpenNMS to help his customers manage their networks. I met him in person back in October of 2006, but before that we missed each other from a number of locations around the world – almost always Alex’s fault – so we actually assumed that since we only knew him through e-mail and IRC he must be a ‘bot and not a real person (grin). His nick, _snd, thus was an obvious choice for the #opennms channel robot, _sndbot.

I asked Alex what he did for a living and he replied that he was one part plumber, one part psychiatrist. When I ask for more detail, he explained further: he goes into large accounts and helps them streamline their networking equipment and servers, sometimes purchasing new servers but often decommissioning old ones. The psychology bit involves getting people to accept change in order to create a more manageable and a higher performing network, often using open source software.

He pointed out that he does a lot with mail services like postfix, spamassassin and amavisd, and while all of the information he uses is available on line, it is his experience with these tools that is of benefit to his clients. It is no wonder that he likes OpenNMS, since its power lends itself well to people who are used to customizing other tools like the ones he uses for mail.

Anyway, I flew into Oslo since the flights from Milan to Bergen were inconvenient and expensive, and arrived a little after 9pm. Alex puts in a lot of miles on SAS so he just hopped on a plane from Bergen, rented a nice Volvo S60, and picked me up at the airport for a scenic drive across the country.

But first we had to stop by his hosting provider to pick up a box he was shipping to Singapore. It is in the same building that serves as one of the two peer points for Internet traffic into Norway.

We then headed north to Eidfjord. It didn’t get to what I would call “dark” until after midnight, and I’m not sure it ever got really dark, but as we were crossing the highlands it did start to sleet and snow (the Norwegians have 20+ words for snow) and the clouds definitely blocked out was little light there was.

Eidfjord was reached about 3am, and Alex had picked out a couple of rooms especially for my visit. He told me to look out of the window as soon as I got up, and with that we said goodnight.

I looked out before I went to bed and could make out some cliffs and water, but I was totally unprepared for what I saw the next morning. He called my room at 9am and told me to be sure to put on some clothes before I opened the blinds. This is what I saw:

The cruise ship Aida from Germany had put in overnight. Alex actually wasn’t expecting this, and had forgotten to cover up before going to the window. So basically the people on the ship got a “scenic” introduction to Norway.

After breakfast we hopped back in the car for the rest of the journey to Bergen.

Europe 2008: Norway

There is a lot to talk about with respect to the trip to Norway, but I am running on 4 hours of sleep once again so I haven’t been able to finish it. I hope to do so in the next couple of day, but until then here’s one of the local’s greeting me in a traditional fashion.

In order to keep things, well, in order, I’ll post it on the date it actually occurred (when it is finished).

Europe 2008: Milan

I’ve always enjoyed coming to Italy. This is my first trip to Milan, and I think it is a beautiful city. It has more trees than in the south, and since Naples is suffering through a garbage strike it is quite a bit cleaner, too. (grin)

I like the Italian people and I love Italian food. On Tuesday, Antonio (OGP) met me at the airport and we headed into town. He took me to eat at Dalla Zia, which is where Matt went last January, and it was very nice. It was funny – of the six tables around us, four were speaking in English, which confirms Milan’s reputation as a cosmopolitan town.

Antonio is amazing. He has been involved with OpenNMS since 2003, and he is pretty much solely responsible for the success of the application here. OpenNMS is managing the network of the Carabinieri, the state police, and we are making a lot of progress with various large telecom companies in Italy.

And he continues to surprise me. He likes to sing, and on Wednesday when we were walking to the Metro he started singing Supper’s Ready by Genesis. Not only is this an obscure song, it is in English and it runs something like 20 minutes long. He knew all of the words. Amazing.

We spent all day with one of the largest telecom providers in the country. They are trying to migrate away from OpenView to OpenNMS, and we have been doing some great work with them. They are not an easy customer due to the size and complexity of the network, but they seem to be getting a lot of value out of OpenNMS and our services. It was also nice to see that almost half of the people in the room where female. It is rare in data communications to work with women, so I can’t yet tell if this is a telecom thing or an Italian thing.

But life on the road doesn’t stop with just one all day meeting. That evening Antonio and I met with a company that develops telecom equipment and software in Italy, as well as providing services. They want to use OpenNMS to manage their new offerings. It offers a compelling story, since why should anyone build against OpenView or Tivoli if OpenNMS can be modified and distributed for free?


The main entrance to Stazione Centrale

We made it to the restaurant around 10pm. He took me to Centro Ittico, which advertises itself as a “Raw Fish Cafe”. Think sushi – Italian style. It was fantastic. It was off the end of the Stazione Centrale, which is huge (check it out on Google Maps).

While we had a meeting this morning, Antonio suggested that I skip it and just take the bus to the airport. The extra two hours of sleep have done me no end of good. Tonight: Oslo

Europe 2008: Trains, Automobiles, Gordon Ramsey and Planes

We woke up to another unusually beautiful day in London, and started to make our way to Heathrow.

The cheapest way was to take the Tube, and the first leg of the journey was a little awkward as it was rush hour and we were traveling with luggage. But a few stops along the Piccadilly Line the crowds started to thin and we were able to find seats out of the way of the other passengers.

Then I made a travel mistake; a rookie mistake unfitting a seasoned traveler. About five stops away from the Terminal I remarked that “hey, we’re making great time”.

No sooner than I said this, the conductor came on the loudspeaker to announce that someone had thrown themselves under a train in front of us, so they were closing the Piccadilly Line and we were encouraged to find other transportation. I’m afraid that I wasn’t as sympathetic as I might usually have been to such news (and I’ve been told it happens more than you might think) but we did have more than two hours to make it to the airport so I wasn’t that worried – we just needed to find a cab or a bus to make it the rest of the way.

David got us into a minivan with a number of other displaced travelers heading for Terminal 5. We sat in the back, and it was kind of fun to watch the locals deal with a driver who was trying to take advantage of the situation. He was asking £15 per person, and they quickly beat him down to £10, which was, of course, to our benefit as well.


A view of Terminal 5 upon walking in.

So we made it to Terminal 5 with time to spare. Despite all of the problems reported with the new building, it is amazing.


Gordon Ramsey’s Plane Food at Terminal 5

After checking in, we were both hungry so we decided to eat at “Gordon Ramsey’s Plane Food“. Ramsey is huge in the UK. You can’t get away from him. To me he is just the required British curmudgeon on Hell’s Kitchen (all American reality TV shows seem to need an irritable Brit) but in the UK he is on billboards everywhere. And while I seriously wish I had thought of it first, it was pointed out to me that he can look a lot like Davros from Doctor Who. He did win points with me when it was reported that he really likes In-and-Out Burger.


Separated at Birth? Davros and Ramsey
(images yoinked from the web)

We sat at a tiny little table in a real fashionable parlor and had the “Classic” breakfast. It was actually quite good. Not really worth the price but good nonetheless.

After breakfast David and I split up. He was off to Frankfurt for some more OpenNMS seminars and I was off to Milan. Unfortunately for me, the first plane we boarded had a faulty toilet so we had to disembark and get on another plane (a process that was made rather more difficult than it had to be: wait on the plane, get on the jetway. Wait on the jetway, get on the stairs. Wait on the stairs, etc.) But eventually BA came through and I was on my way. Time for a nap.

Europe 2008: A Day in London

We held our first OpenNMS “A Day in the Life” seminar in London today. Our host was Paul Wolf of Brainstorm. I met Paul a couple of years ago when he worked directly for Opera Telecom and he brought me over on a Greenlight project.

The Brainstorm offices are in the Highgate Studios building, near the Kentish Town tube stop. It has a serious “web circa 2000” feeling about it, with well appointed offices with painted brick walls, exposed conduit and industrial lighting. The glass-walled conference room was adorned with stenciled HTML code. It was cool to see two instances of OpenNMS up on the walls when I walked in.

It was a great place to hold the seminar, and I think everyone had a good time. We ran a bit long, but we had a lot to cover and it was our first shot at this new presentation. I think the next one will be timed a little more reasonably.

But that didn’t prevent us from heading out to the Junction Tavern, a rather nice pub a short walk away. The weather in London has been amazing, so we took advantage of it and sat out on the patio. Jonathan Sartin (OGP) managed to meet up with us, with his coworker (also a Jonathan), and we had a couple of pints and a nice meal.


Dave, Paul, Zygis, Sevan, Jonathan, Jonathan and Craig

I’m off to Milan tomorrow. Sorry about the short post, but I’ve had about 12 hours of sleep in the last three nights so I’m off to bed. I’ll update tomorrow if the Internet access from the hotel is usable.

Europe 2008: Lyndhurst to London

  I had a nice “lie in” this morning and after a wonderful breakfast and a couple of cups of tea we went off to “Barton on Sea” to wander along the ocean with Archie, the Johnson’s terrier. When we got back Sue had prepared a Sunday roast, and when we had finished Craig showed up to drive us up to London.

It is amazing what a wrong turn or two will do to you in a city like London, but we managed to make it to Camden Lock and to find our hotel. This is David’s first trip to London, so after checking in we did a real quick site-seeing tour and we ended up at a Chinese restaurant near Leicester Square (it was just okay, but the company was nice). The picture is of me at Trafalgar Square with Lord Nelson in the background.

Then we went back to the hotel to prepare for tomorrow’s OpenNMS seminar. Should be fun.