One of the best ways to market your company is through customer stories. The downside: getting approval to post something publicly usually takes an extremely long time. We have one customer, a private equity firm, that won’t even let us recognize they exist (we use a code name, even internally).

But since we have great customers it is worth the effort and the wait. Today I was able to post a story from Hershey Medical Center that has been in the works for a year. I just did some consulting for them last week, and we were able to get it finished then.

Dale Meyerhoffer, Senior Network Analyst at HMC, has been a client for over three years now. I must say, that if I were tasked to make up the most flattering customer story I could think of, I’d have a hard time matching this.

We are humbled that he took the time to talk about his OpenNMS experience, and I hope it goes a long way toward removing any doubts people might have about switching.